Siebel EAI

Troubleshoot performance in Siebel EAI

The following steps can be used to debug and increase EAI Siebel Adapter performance related issues:

1. To improve the performance of integration objects:

Trouble shooting NEON Siebel Adaptor

Q1. MW has pushed a message but it is not showing up on the Siebel UI or in the database. What should I do?
You can check for any one of the below or all of the below
a. Check if the Adapters are up and running.

“PRM ANI Utility Service” BS - Extract Hierarchy Structure

There are a lot of instances while working on Siebel integration we use “PRM ANI Utility Service” BS with “GetProperty” method.
The issue with this is when you don’t get a proper hierarchy as expected from the previous step; your Get Property method throws an error message.

Basic Troubleshooting Steps for EAI JMS Transport


The EAI JMS Transport is provided to allow connection to a JMS queue / topic. This document will outline overall required steps (referencing document as necessary) in order to achieve this.

Accessing Siebel Environment from Dot Net in

Siebel provides object interface to access Siebel Objects like Business Component, Business Object, Business services, Fields etc to be accessed from .Net, you can integrate Siebel and .Net using below steps.

Carriage Return in Siebel Workflows

In Siebel Workflow, there is no function for a carriage return line feed. So, if we want to populate a text field and format the contents so that they appear on separate lines, there is no simple way to do it.

Perform Operations on Non-Primary BC through a Workflow

User wants to perform operations on Service Request BC while the workflow is based on Quotes.

Is it possible to modify Siebel Message Property Set without using custom business service (scripting option)?

This section explains how to manipulate a property set in a workflow without custom script. The mechanisms used here are:

  • The Workflow Utilities business service, echo method.

  • Workflow process aliases


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