Learning

Managing Your Career in an American Organization

In the United States, career management is typically the responsibility of the individual. This can be challenging for employees new to the US who are unfamiliar with the norms and expectations that typically dictate professional advancement.

Strategies for Building Team Cohesion

Use this job aid as a reminder of the tips and strategies for improving communication, cooperation, and trust when building team cohesion.
Communicating within your team

Acquiring Traits to Become a Caring Manager

As a manager or organizational leader, what you do and say is closely monitored by the people who report to you. Your direct reports focus a lot of attention on you.

First Time Manager: Understanding a Manager's Role

The power gained by moving up in the organizational hierarchy isn't enough to get results. In reality, establishing and maintaining credibility is how you'll get results.

Distractions as Roadblocks to Listening

Assess your listening skills

Good listeners are made, not born. Your skills will improve with practice and, with effort, you can become an exceptional listener.

Myths about what it means to be a manager

Certain myths about what it means to be a manager and how the role is performed are common. As you approach your work as a manager, consider the five myths commonly held by first-time managers and avoid costly mistakes.

Demonstrating Fairness in Managing Direct Reports

It's your job to ensure an efficient and effective work environment – and that starts with you treating your employees fairly.

Creating Your Own Leadership Development Plan

In the first stage of creating a leadership development plan, you assess yourself and your environment, establish your vision, and plan to overcome obstacles. In the second stage, you determine how to achieve your vision.

Techniques for Managing a Diverse Team

Think about a great manager who's really motivated you in the past. What comes to mind? Many people describe such managers as fair, respectful, encouraging, objective, clear, and good listeners.

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