Delegating tasks isn't just a matter of going down a list and distributing jobs to your employees as they come through your door. Successfully getting someone else to perform tasks for you requires a degree of planning.
Don is a fairly new senior editor in a department that abstracts and indexes legal publications. He is responsible for creating and clarifying editorial policy for the staff. It's an enviable position, yet Don's authority is not complete.
Everyone hopes to be approved of by his peers and his boss. It's a common human need. Unfortunately, employees who lack authority when trying to create change sometimes allow this need to metamorphose into fear.