How can file attachments be imported via EIM?

1. Put the file to be attached in the Siebel_Server\input directory (i.e. ABC.doc)

 

2. In the EIM_SR_DTL table, populate:

SR_SR_NUM

SR_BU

ATT_FILE_NAME ('ABC')

ATT_FILE_EXT ('DOC')

ATT_FILE_SRC_TYPE  ('FILE')

 

3. Run EIM to import file attachment to S_SR_ATT table.

 

4. A new .saf file will be generated in the file system after EIM loading.  

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