The Spoken Word

To avoid:

• Possibility of information being misunderstood or ignored
• Information being communicated using the wrong method or at the wrong time or place
• Negotiations and meetings that last forever
• Critical information being lost in a mass of trivia
• Information reaching the wrong people

Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with. If we can understand the communication process better and improve it, we will become more effective and successful communicators. Today, we know that seven basic elements complete the dynamic communication cycle: