For customer facing Siebel applications you need to host the offline page when the application is down and you’re fixing issues or doing recycles. Your customers may get annoyed by seeing the message like “The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again. [16:18:44] “to avoid this you need to host an offline page.
There have been cases in analytics repository migration where the entire repository (popularly known as rpd in the developers circle) files needs to be moved to other environments due to code merge issues or developers not adhering to coding standards or due to any unforeseen issues.
offline page can be achieved using following techniques -
1.URL Redirect
2.using web.config / .htaccess file
3.using default.htm
4.Siebel offline page using IIS URL Rewrite module
To host the offline page in Siebel during the application maintenance window, follow the below steps.
Siebel Application Deployment Manager is not designed to deploy changes made to the configuration of enterprise parameters, servers, and components.These changes can be made either through the server management screens and views in the Siebel Web Client or through the Siebel Server Manager (srvrmgr) command line utility.
When an end user clicks a view tab to navigate to a new view, a chain of processes is invoked on different machines in order to handle the request. For example, the Siebel Web Server Extension must connect to the application object manager (AOM) on the Siebel server. The AOM will issue an SQL statement to the Siebel database and the Siebel Web Engine (SWE) will put the view layout and data together and render the view.
The Siebel Server and the server components it hosts are among the most frequently used processes in a typical Siebel CRM implementation. In the case of error situations or slow performance, we must be able to quickly pin-point the root cause of the problem. One way to do this is to direct the server processes to write more detailed information in their log files.