Performance and Scalability Benchmarking

Oracle’s Siebel Platform Sizing and Performance uses the following features:

Smart Web Architecture—Takes advantage of the newest Web browser technology to deliver a highly
interactive experience. The interaction model, which is similar to Windows-based applications, also improves
productivity. Utilization rates on the Web server are low, allowing customers to retain existing Web server
infrastructure.
Smart Network Architecture—Allows Siebel CRM Release 8.0 customers to leverage their existing network
infrastructure by compressing and caching user interface components, so that browser/Web server interaction
occurs only when the application requests data. This allows customers to avoid expensive network upgrades that can
be necessary with competing products.
Server Connection Broker—The Siebel Connection Broker (SCBroker) is a server component that provides
intraserver loadbalancing. SCBroker distributes server requests across multiple instances of Application Object
Managers (AOMs) running on a Siebel Server.
Smart Database Connection Pooling and Multiplexing—Allows customers to scale their databases without
introducing expensive and complex transaction-processing monitors.
Server Request Broker— Server Request Broker (SRBroker) processes synchronous server requests—requests
that must be run immediately, and for which the calling process waits for completion.
Enterprise Application Integration—Allows customers to integrate their existing systems with Siebel CRM
applications.
eScript—eScript is a scripting or programming language that application developers use to write simple scripts
to extend Siebel applications. JavaScript, a popular scripting language used primarily on Web sites, is its core
language.

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