Making a Good First Impression

A positive first impression can't guarantee that someone will like you, or that you'll always form a successful or profitable business relationship.

Effective Listening during Change

Everyone reacts to change slightly differently and is likely to have their own opinion about the change – that's just human nature.

Practice: Clarity and Direction as a Manager

Four strategies can help you improve communication, helping you to communicate for clarity and direction.

Being positive

What to do:

Benefits of Managing a Diverse Team

If you were to ask a room full of people to each define the term "diversity," how many different answers do you think you'd get? You'd probably get as many definitions of the term as there are people in the room.

Leadership from courage and integrity

Leadership grows from courage and integrity, and their seeds lie in everyone.

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