How To Uncompress Files in the Siebel File System with the Original File Names?
The Siebel File System stores all file attachments in a compressed format with a proprietary naming convention. Neither Siebel InterActive nor the Fulcrum SearchServer can access or read these files directly. If either of these modules is used, maintain a copy of all file attachments in an uncompressed format in a separate directory accessible to SearchServer or Siebel InterActive.