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Self Improvement

Communication Style and Diplomacy and Tact

To communicate with tact and diplomacy, you need to be sensitive and respectful. However, this can be more challenging than it first seems. People are sensitive to different things. And what one person sees as a lack of respect may not be an issue for another. For example, some people think it's respectful to make eye contact, while others do not.

Self Improvement

Listening Essentials: The importance of listening

A conversation requires concentrated listening. Many people assume they know how to listen. However, these people may be mistaking just hearing for effective listening. Listening does require hearing, but it also requires interpretation and understanding – in other words, two-way communication.

Self Improvement

Effective Listening during Change

Everyone reacts to change slightly differently and is likely to have their own opinion about the change – that's just human nature. However, it's how you handle reactions to and opinions about change that will impact the success of a change initiative.

Self Improvement

Becoming a More Responsive Listener

Being successful at work usually depends on access to good information. Some information arrives in written form, but the vast majority is delivered orally. By becoming a more responsive listener, you'll increase your opportunities for collecting valuable information, and reduce mistakes due to miscommunications and misunderstandings.
 
There are several things you can do to become a more responsive listener.
Self Improvement

What motivates difficult people

When a person acts disruptively in the workplace, coworkers are often quick to label that person as difficult. But in most cases, it's not people that are difficult, but rather their behavior. People will often use difficult behavior if, in the past, it's helped them get what they want or need. It's easier to understand difficult people if you can identify the reasons behind their behavior.
 
The difficult people in your office probably don't think they're difficult.
Self Improvement

Benefit of recognizing difficult people

Difficult people cause all kinds of problems in the workplace and make life miserable for their coworkers. For example, a person who misses deadlines can cause coworkers who are forced to pick up the slack to become resentful. A person who constantly complains can lower morale in the workplace. Being able to deal with a difficult person is a skill that can serve you well in the workplace and can help you avoid or overcome awkward situations.

Self Improvement

Dealing with difficult people

Dealing with Difficult People

Course

learn how to identify common types of difficult people and the best ways to deal with them.

working with Difficult People

Articles

  • How to Work with Difficult People without Losing Your Mind
  • 5 Difficult Personality Types You May Encounter at Work and How to Deal with Them
  • Working with Difficult People: Identifying Difficult People

     

Self Improvement

Making Meetings work

How should you prepare for running a meeting?
Define the meeting's goals.
Choose meeting participants that will have something to contribute.
Develop an agenda and send it out in advance.

Self Improvement

How can you overcome career stagnation?

How can you overcome career stagnation?

  • Use self-evaluation to examine what specifically makes you unhappy with your career and what you're passionate about.
  • Come up with a strategy for getting your career where you want it to be.
  • Commit fully to your plan for change, accepting this will require sacrifices and there will likely be setbacks along the way.



How can you benefit from someone who has overcome career stagnation?

Self Improvement